Privacy Policy

PULSE GRIDS, LLC PRIVACY POLICY

Pulse Grids, LLC ("Pulse," "we," or "us") values its customers and respects your privacy, and wants you to be familiar with how we collect, use and disclose information related to the Pulse website. This Privacy Policy describes our practices in connection with information that we collect through our websites and mobile software applications operated by or on behalf of Pulse, including the website located at https://pulsegrids.com and other websites and mobile applications that we own and control and which contain a link to this Privacy Policy. Such websites and mobile apps are referred to collectively in this Privacy Policy as the "Pulse Online Properties". This Privacy Policy applies to the Pulse Online Properties.

We encourage you to read this Privacy Policy before using the Pulse Online Properties or providing information to us. By using the Pulse Online Properties or providing information to us, you acknowledge that we may collect, use and disclose your information in accordance with this Privacy Policy.

UPDATES TO THIS POLICY

We may change this Privacy Policy at any time. Please take a look at the "Last Updated" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective on the "Last Updated" date indicated above. By using the Pulse Online Properties or providing information to us following such changes, you will have accepted the revised Privacy Policy.

PERSONAL INFORMATION WE COLLECT

We may obtain personal information about you that you directly provide to us, including, for example, the following categories of information:

  • Basic personal information (e.g., name, nationality, and country of birth)
  • Contact information (e.g., phone number, e-mail address and mailing address)
  • Account information (e.g., username and password)
  • Communications (e.g., when you submit questions or comments, select e-mail marketing communication preferences, indicate areas of interests, subscribe to newsletters, or participate in surveys or forums)
  • Background information (e.g., education, experience, qualifications, current employer, work location, job title, and primary job responsibilities)
  • Location information (e.g., when you use a company mobile application that uses location tracking for purposes of managing our business operations, operate a company vehicle equipped with an in-vehicle monitoring system, or attend an event we hold that utilizes attendance tracking technology)

We may also automatically collect personal information during your visit to the Pulse Online Properties as part of our normal operation, including, for example, the following categories of information:

  • Technical information collected from your computer or mobile device (e.g., your IP address, browser type, and operating system)
  • Information collected about your usage of our websites (e.g., pages you visit, search terms you enter, and how often you visit)

We may be required by law to collect certain personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfillment of these obligations.

USE OF HOTJAR

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

PULSE IS NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTIES, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM (SUCH AS FACEBOOK INC.), ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH CERTAIN PULSE ONLINE PROPERTIES ARE AVAILABLE (SUCH AS APPLE INC. OR GOOGLE INC.) AND ANY THIRD PARTY OPERATING ANY SITE TO WHICH THE PULSE ONLINE PROPERTIES CONTAIN A LINK. THE INCLUSION OF A LINK ON THE PULSE ONLINE PROPERTIES DOES NOT IMPLY ENDORSEMENT OF THE LINKED SITE BY THE PULSE ONLINE PROPERTIES.

PERSONAL INFORMATION RIGHT

You have certain rights regarding the personal information we hold about you, subject to local law. These may include the rights to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time.

You may contact us at the contact information set forth below to update or correct the personal information we hold about you or to discuss or exercise other rights you may have under law. Please note that we may require additional information from you in order to honor your request. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority of your country of residence.

PERSONAL INFORMATION PROTECTION AND RETENTION

We implement physical, technical, and organizational security measures designed to safeguard and maintain the integrity and confidentiality of the personal information we process. We evaluate and update these measures on a regular basis. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your personal information.

We retain your personal information for as long as we have a relationship with you. In deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations. We may also retain records to investigate or defend against potential legal claims.

INTERNATIONAL DATA TRANSFER

Your personal information may be transferred to, stored, and processed in a country that is not regarded as providing the same level of protection for personal information as the laws of your home country, and it may be available to the government of those countries under a lawful order made in those countries.

We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protections for your personal information. For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the contact information set forth below.

CHANGES TO PRIVACY THIS NOTICE

Since we are constantly making changes and upgrades to our systems and services in order to better serve you, and how we manage your personal information may accordingly change, we anticipate updating this Privacy Notice from time-to-time. Therefore, we reserve the right to revise the content of this Privacy Notice in any manner and at any time, without notice. If we make any revisions that materially change the ways in which we process your personal information, we will notify you of these changes before applying them to that personal information.

USE OF PULSE ONLINE PROPERTIES BY MINORS

The Pulse Online Properties are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Pulse Online Properties.

CALIFORNIA

The California Consumer Privacy Act provides California consumers with the right to obtain from Pulse information about the personal information about you that we collect, use, and disclose. You can obtain this information by contacting Pulse at [email protected].

CONTACTING US

If you have any questions about this Privacy Policy, or to make choices about receiving promotional communications, to update your Personal Information, or to place an order, please contact us as follows:


Pulse Grids LLC
Attn: Online Privacy
1270 Avenue of the Americas
Floor 8
New York, NY 10020
+1 (212) 918-8180
[email protected]